Privacy Policy

1. Overview

Podnacle (“we”, “our”, “us”) provides podcast post-production services including editing, audio enhancement, publishing support, and related media services.

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services. By using our website or services, you agree to this Privacy Policy.

2. Information We Collect

Information You Provide

• Name and contact details
• Business or podcast information
• Uploaded audio/video files
• Payment information (processed by third-party providers)
• Messages and support requests

Information Collected Automatically

• IP address
• Browser type and device data
• Pages visited and usage analytics
• Cookies and tracking technologies

Client Content

Audio, video, and project files uploaded for editing remain your property. We only process them to deliver services.

3. How We Use Information

• Provide podcast editing and production services
• Communicate about projects and support
• Process payments and invoices
• Improve website performance and user experience
• Send service updates and relevant communications
• Maintain security and prevent fraud
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

• Contractual necessity
• Legitimate business interests
• Legal compliance
• Your consent

5. Cookies and Tracking

We use cookies to enable website functionality, analyze traffic, and improve user experience. You can disable cookies in your browser settings.

6. Data Sharing

We do not sell personal data. We may share data with trusted providers:

• Payment processors
• Cloud storage providers
• Analytics services
• Communication tools

7. Data Retention

We retain personal data only as long as necessary to provide services, maintain records, and meet legal requirements.

Client media files may be deleted after project completion unless otherwise agreed.

8. Data Security

We implement safeguards including secure file handling, access controls, and encrypted communications. However, no system is 100% secure.

9. Your Rights

• Access your personal data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Data portability
• Withdraw consent

10. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect children’s data.

11. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website.

13. Contact Information